Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information.
Information We Collect
At VeArt, we collect information that helps us provide better Flutter programming education and platform services. We're transparent about what we collect and why.
- Name, email address, and contact details when you register for courses
- Professional background and programming experience during enrollment
- Payment information for course fees (processed securely through third-party providers)
- Communication preferences and course interests
We automatically collect certain technical data to improve your learning experience:
- Device information, IP address, and browser type
- Course progress, completion rates, and learning patterns
- Platform usage data and feature interactions
- Error logs and performance metrics for platform optimization
How We Use Your Information
Your information serves specific purposes that directly benefit your learning experience and our ability to provide quality Flutter programming education.
- Providing access to Flutter programming courses and learning materials
- Tracking your progress and providing personalized learning recommendations
- Sending course updates, new content notifications, and important announcements
- Processing payments and managing your account billing
- Improving our platform based on usage patterns and feedback
- Providing technical support and responding to your inquiries
- Complying with legal requirements under Egyptian data protection laws
Information Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share information in specific circumstances that are necessary for our operations.
We work with trusted third-party services to deliver our platform:
- Payment processors for secure transaction handling
- Cloud hosting providers for platform infrastructure
- Email service providers for course communications
- Analytics services to understand platform usage (with anonymized data when possible)
We may disclose information when required by Egyptian law, regulatory authorities, or to protect our legitimate interests in cases of suspected fraud or violations of our terms of service.
Your Data Rights
Under Egyptian data protection regulations and our commitment to privacy, you have several important rights regarding your personal information.
Access Your Data
Request a copy of all personal information we hold about you, including course progress and account details.
Correct Information
Update or correct any inaccurate personal information in your account at any time.
Delete Your Data
Request deletion of your personal information, subject to legal retention requirements.
Limit Processing
Restrict how we use your information while maintaining your access to purchased courses.
Data Portability
Receive your data in a structured format that you can transfer to another service provider.
Withdraw Consent
Opt out of marketing communications and non-essential data processing activities.
Data Security Measures
We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
Encryption
All data transmissions use SSL/TLS encryption, and sensitive data is encrypted at rest.
Access Controls
Strict employee access controls with role-based permissions and regular access reviews.
Regular Audits
Ongoing security assessments and vulnerability testing of our systems and processes.
Secure Infrastructure
Industry-standard cloud hosting with advanced firewalls and intrusion detection systems.
Backup Procedures
Regular encrypted backups with secure off-site storage and tested recovery procedures.
Staff Training
Comprehensive privacy and security training for all team members handling personal data.
Data Retention and Deletion
We retain your information only as long as necessary to provide our services and comply with legal obligations.
When you request account deletion, we'll remove your personal information within 60 days, except for data we're legally required to retain for tax, legal, or regulatory purposes.
International Data Transfers
While our primary operations are based in Egypt, some of our service providers may process data internationally. When this occurs, we ensure appropriate safeguards are in place.
- All international transfers comply with Egyptian data protection requirements
- We use service providers that maintain adequate data protection standards
- Contractual agreements require the same level of protection as provided locally
- We regularly review and audit international data processing arrangements
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your learning experience and analyze platform usage.
Required for basic platform functionality, including login sessions, course progress tracking, and security features. These cannot be disabled without affecting platform operation.
Help us understand how users interact with our platform, which courses are most popular, and where we can improve the learning experience. You can opt out of these through your browser settings.
Remember your choices and settings to provide a personalized experience across sessions, such as language preferences and display options.
Children's Privacy
Our platform is designed for adult learners and professionals. We don't knowingly collect personal information from children under 16 without parental consent.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or platform features. We'll notify you of significant changes through email or platform notifications.
- Minor updates will be posted with a revised date
- Material changes will be communicated 30 days before taking effect
- Continued use of our platform after changes indicates acceptance
- You can always review the current policy on our website
Privacy Questions or Concerns?
We're here to help with any questions about your privacy or this policy.
We typically respond to privacy inquiries within 48 hours during business days.